Skip to main content

Frequently Asked Questions

Frequently Asked Questions

Maintenance

We complete a full inspection of the vacated apartment home to determine what, in addition to the standard turnkey process, might be needed to bring the space to full readiness for new occupancy. The apartment will always be painted, cleaned, and 'punched' (bulbs/filters/locks changed, appliances checked). Additional items may include repairs or replacements to sheetrock, flooring, appliances, or fixtures as needed.

You do not have to be home for our service team to visit and address any submitted service requests. However, when entering the request, you do have the ability to set your apartment access preferences and specify if you would like to be home during these visits.

We do! We have an on-site service team including a maintenance supervisor who leads the team, a maintenance technician, and a groundskeeper.

You have a few options when it comes to submitting a service request, but the best way is through the resident portal (www.rentcafe.com). However, you can always reach out to our leasing office via phone or email, and any member of our team can enter the request for you!

You will need to call the emergency number at 954.567.1640

Amenities

Yes, we have a parking garage. All guests must park on the first floor level and their car must be registered.

We boast an abundance of high-end amenity spaces here at 1640 Victoria Park, including our Cabanas & outdoor kitchen with BBQ grills, State of the are fitness center, Business Center with Co-Working space, Private resident lounge with billiards, Dog walk and washing station, Controlled-Access Bike Storage, Controlled Access & Parking Garage.

Our apartment homes come with an electric stove, refrigerator, microwave, and dishwasher. Washer & dryers are also included in every home.

While we don't directly offer furnished apartment homes, we do work with approved corporate housing providers and would be happy to connect you!

Admin

Our credit & criminal background screening is very quick, so the promptness with an application receives approval most always depends on how quickly the applicant is uploading their documents to complete the income verification portion. Generally, an application can be approved in 24-48 hours!

The easiest way to provide your rent payment is through the resident portal (www.rentcafe.com), but we do also accept checks and banlk cashiers check in the leasing office.

Yes, all residents must have an active renter's insurance policy at all times.

Our community is pre-wired for AT&T, and Xfinity.

Yes, You can choose the option to pay a 2 month termination fee or pay the rent until the apartment gets leased.

Please contact Florida Power & Light at 800-226-5885

While there are no utilities included in the price of your rent, we do add your water, sewer, trash, pest control, and common electric fees to your resident account each month so that these can be paid alongside your rent!

Location

Yes, we have a bus stop located directly in front of the community.

Broward County: Harbordale Elementary, Sunrise Middle & Fort Lauderdale High

Directions

Sunrise and Federal Highway

Didn't find an answer?

Our team is always ready to answer your questions.